Data Deletion Request
Your privacy matters to us. Learn how to request deletion of your personal data from YouTable.
Last Updated: June 30, 2025
Your Right to Data Deletion
Under data protection regulations including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), you have the right to request deletion of your personal data. YouTable respects this right and provides clear procedures for data deletion requests.
What Data We Collect
YouTable may collect and store the following types of personal data:
π€ Personal Information
- Name and contact information (email, phone number)
- Account credentials and authentication data
- Profile information and preferences
- Payment and billing information (processed by secure third parties)
π½οΈ Reservation Data
- Restaurant reservation history
- Special dietary requirements and preferences
- Feedback and reviews
- Communication with restaurants
πͺ Restaurant Owner Data
- Restaurant information and business details
- Menu and pricing information
- Operational data (time slots, capacity)
- Customer interaction history
π± Technical Data
- Device information and app usage analytics
- Location data (when explicitly provided)
- Log files and error reports
- Cookies and similar tracking technologies
How to Request Data Deletion
Important Notice
Deleting your data is permanent and cannot be undone. You will lose access to your account, reservation history, and all associated data. Please consider this carefully before proceeding.
You can request deletion of your personal data through any of the following methods:
Method 1: Through Your Account Settings
- Log into your YouTable account
- Navigate to Account Settings
- Click on "Privacy & Data"
- Select "Delete My Account"
- Follow the confirmation steps
Processing Time: Immediate deletion with 30-day recovery period
Method 2: Email Request
Send an email to our Data Protection Officer:
Email: privacy@youtable.io
Subject: Data Deletion Request - [Your Email Address]
Please include in your email:
- Your full name
- Email address associated with your account
- Phone number (if applicable)
- Reason for deletion (optional)
- Confirmation statement: "I request deletion of all my personal data"
Processing Time: 5-10 business days
What Gets Deleted
When you request data deletion, we will permanently remove:
β Will Be Deleted
- β’ Personal profile information
- β’ Account credentials
- β’ Reservation history
- β’ Preferences and settings
- β’ Communication history
- β’ Reviews and feedback
- β’ Marketing preferences
β οΈ May Be Retained
- β’ Transaction records (legal requirement)
- β’ Aggregated analytics (anonymized)
- β’ Security logs (fraud prevention)
- β’ Legal compliance data
- β’ Business records (tax purposes)
Note: Some data may be retained for legal, regulatory, or legitimate business purposes as permitted by applicable laws. We will only retain the minimum necessary data for the shortest time required.
Deletion Process & Timeline
Request Received
We acknowledge your deletion request within 2 business days
Identity Verification
We verify your identity to protect your data from unauthorized deletion
Data Deletion
We permanently delete your data from our active systems within 30 days
Confirmation
We send you confirmation once the deletion process is complete
Backup Systems & Third Parties
Your data may exist in backup systems and with third-party services. Here's how we handle deletion:
π Backup Systems
Data in backup systems is automatically purged within 90 days of deletion from active systems.
π³ Payment Processors
Payment data with Stripe and other processors follows their retention policies for legal compliance.
π§ Email Services
Email data with service providers is deleted according to their data retention policies.
Contact Information
If you have questions about data deletion or need assistance:
Data Protection Officer
Email: privacy@youtable.io
Response Time: 2-3 business days
Customer Support
Email: support@youtable.io
Hours: Mon-Fri, 9AM-6PM UTC
Your Additional Rights
Beyond data deletion, you have other rights regarding your personal data:
π Data Access
Request a copy of all personal data we hold about you
βοΈ Data Correction
Request correction of inaccurate or incomplete data
π€ Data Portability
Request your data in a machine-readable format
π« Processing Restriction
Request limitation of how we process your data
Updates to This Policy
We may update this data deletion policy from time to time. When we do:
- We'll update the "Last Updated" date at the top of this page
- We'll notify users of significant changes via email or in-app notification
- Continued use of YouTable constitutes acceptance of the updated policy