Privacy Policy

1. Introduction

YouTable ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant reservation platform.

By using YouTable, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Reservation details and dining preferences
• Payment information (processed securely by third-party providers)
• Profile information and preferences
• Reviews and ratings you provide
• Communications with customer support

2.2 Automatically Collected Information

When you use our service, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent on site, click patterns)
• Location data (with your permission)
• Cookies and similar tracking technologies
• Log files and analytics data

2.3 Third-Party Information

We may receive information about you from third parties, such as:

• Social media platforms (when you connect your accounts)
• Restaurant partners
• Analytics and advertising partners
• Public databases and directories

3. How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our reservation service
• Process and manage your reservations
• Communicate with you about your account and reservations
• Send notifications about reservation confirmations, changes, or cancellations
• Improve our service and user experience
• Provide customer support and respond to your inquiries
• Personalize content and recommendations
• Conduct analytics and research
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Restaurant Partners

We share necessary reservation information with restaurants to facilitate your bookings, including your name, contact information, party size, and special requests.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors
• Email and communication services
• Analytics and data processing services
• Cloud hosting and storage providers
• Customer support platforms

4.3 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent or investigate fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security audits and vulnerability assessments
• Employee training on data privacy and security
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze website usage and performance
• Provide personalized content and advertisements
• Improve our service functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our service.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing your information
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent for processing (where applicable)

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

YouTable is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable privacy laws and provide appropriate safeguards for your personal information.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless retention is required by law.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of YouTable after the changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: